Bong Load Records
900 S. Las Vegas Blvd, Suite 916
Las Vegas, Nevada
89101 
USA

SHIPPING

Our products usually ship within 2 business days of receiving your online order.

EXCHANGES/RETURNS

Our return policy is simple. If your vinyl has a serious defect, we will exchange it for the same title. Your record must be in the same condition that you received it. It must also be in the original packaging. If we are sold out of the title that you purchased, we will swap it out for another available title with the same retail price or refund your payment, ONLY at that point. Please do not send your purchase back to the manufacturer. If you are shipping us an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item, however we will work with you if something seriously goes wrong. 

 

Send us an email immediately at retail@bongloadrecords.com and we will prompt you to send your item to our UK/EU distributor. 

TERMS OF USE

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Bong Load Records relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

The term 'Bong Load Records' or 'us' or 'we' refers to the owner of the website whose registered office is:

 

900 S. Las Vegas Blvd.

Suite 916

Las Vegas Nevada United States 89101

 

The term 'you' refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

 

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

 

2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

 

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 

6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

 

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

COLLECTION OF PERSONAL INFORMATION

 

When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

 

By giving us such information, you will need to consent by using it in the manner described in this policy.

 

You may withdraw your consent at any time by emailing us at retail@bongloadrecords.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

 

COOKIES

 

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

 

SECURITY

 

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

 

If you have any further concerns about security, please email our Customer Service team at retail@bongloadrecords.com

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High Quality - Small Quantity Audio Art